Four Points By Sheraton Surabaya, Tunjungan Plaza

4-star hotel connected to East Java's largest shopping mall - Tunjungan Plaza

Location & Access

Four Points By Sheraton Surabaya, Tunjungan Plaza sits directly adjacent to Tunjungan Plaza, East Java's largest shopping destination. The hotel earned a location score of 9.4 from guests, rating its convenience for shopping and city exploration. Gubeng Train Station and Masjid Al Akbar Surabaya are within a short drive, and Juanda International Airport is a 45-minute drive away.

Rooms & Comfort

The hotel offers 293 rooms equipped with flat-screen TVs, safety deposit boxes, and minibars. Select rooms provide seating areas with views of the Surabaya skyline and Suramadu Bridge. Guest reviews consistently highlight the comfort and quality of the beds, with many mentioning the spacious room layout.

Dining

Lime Restaurant serves à la carte dishes all day, with a breakfast buffet that includes Indonesian, Oriental, and Western options, plus live stations. Wrapped offers baked goods and desserts, while the Lobby Lounge serves cocktails in the evening. Guests can also order from a 24-hour room service menu or request special dietary meals like gluten-free options.

Family & Recreation

Kids have access to a dedicated children's pool, a kids' menu at the restaurant, and organized activities such as cooking classes and animal shows. The hotel provides two outdoor swimming pools and a fitness center, plus bicycle rental for exploring the city. Guests can also book massages and spa treatments at the on-site wellness center.

Business & Services

Four Points by Sheraton Surabaya offers a ballroom and multiple conference rooms for corporate events, along with a business center and fax/photocopying services. The 24-hour front desk and concierge assist with tour arrangements, ticketing, and airport shuttle bookings. Valet parking and car hire are available, and the hotel has 24-hour security with CCTV and smoke alarms.

• Location: Connected to Tunjungan Plaza, East Java's largest mall, with a 9.4 guest location score
• Rooms: 293 rooms with city views and premium beds
• Dining: Three on-site outlets: Lime Restaurant, Wrapped, and Lobby Lounge
• Family: Kids' pool, children's menu, cooking classes, and animal shows
• Wellness: Two outdoor pools, fitness center, spa with massage treatments
• Business: Ballroom, conference rooms, business center, and 24-hour concierge

Licence number: 55110,8120112040084